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Dear Customer,

These are unprecedented times for the country and our industry as we all face into the potentially devastating impact of COVID-19.

Our immediate priority has been maintaining the safety and wellbeing of our employees and everyone that we do business with.

Guidance or ordering
We have a dedicated team in place to manage support and service to our customers.

  • Our Customer Contact Centre remains operational and has contingency plans in place to ensure the usual dedicated support to our customers
  • We are operating with reduced delivery capacity, please call our Customer Contact Centre on 0800 085 4646 before placing your order 
  • If you typically place orders via telephone and wish to order in the future, then we urge you to use this activate your account on this website. Access is quick and easy, with more details here: https://shop.carlsberguk.co.uk/Activate-account
  • If you are a customer and wish to contact us for wider guidance then please call our Customer Contact Centre on 0800 085 4646.

COVID-19 remains fast-moving and challenging. We will continue to monitor all latest developments and to update you accordingly.

In the meantime, thank you for your continued support and understanding in these unprecedented times. We wish you, your business and family our very best wishes.

Everyone at Carlsberg UK